Shipping policy
At Doctor Bum's, we want to ensure a smooth and satisfying shopping experience for our customers. Here’s everything you need to know about our shipping and return policies:
Shipping Policy
- Processing Time: All orders are processed within 1-2 business days.
- Delivery Time: Once shipped, your order will be delivered via the US Post Office within 3-7 business days.
- Shipping Costs: We offer competitive shipping rates based on your location and order size, which will be calculated at checkout.
Return Policy
- Return Window: You can return any product within 30 days from the date of delivery for any reason.
- Return Shipping: Customers are responsible for the shipping costs of returned products.
- How to Return: To initiate a return, please contact our customer service team with your order number and the reason for the return. We will provide you with detailed instructions on how to return your product.
- Refunds: Once we receive your returned product, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used during purchase.
We value your satisfaction and aim to provide the best customer service possible. If you have any questions or need assistance, please don’t hesitate to contact us. Thank you for choosing Doctor Bum's